Forgot Username
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If you forget your User Name, select the Forgot Username link at the bottom of the customer login screen.
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Enter the email address that is linked to your Username.
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Click Continue.
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You will be prompted to answer one of your security questions:
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Click Submit.
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If the email address and security question are correct, the Username will be displayed:
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Click OK to continue.
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The Username will be automatically populated in the login screen, and you may continue.